Frequently Asked Questions


Financial

  • How long will it take for my winnings to reach me?


    If you choose to withdraw your winnings via BACS, please allow up to 3 working days to reach your account. For cheque payments, please allow between 3 -5 working days.
    Payment back to card withdrawals are generally processed within 3 – 5 working days if your card is issued by one of the following banks: Barclay's, HSBC, NatWest, Lloyd's or RBS. If your card is not issued by one of these banks your withdrawal may take up to 12 working days. This is dictated by your card issuer.